The AI Concierge lets hair stylists search their own contacts and calendar by asking in plain language, like 'who wanted a big change before summer?' Instead of scrolling your whole book, you get the right client and their notes in seconds: color formula, allergies, who referred them. It runs on the paid Individual plan and works on your phone.
Your client list grows one appointment at a time, and every client comes with details you swore you would remember: the exact color formula, the PPD allergy, the friend who referred them, the wedding they are growing their hair out for. Six months in, that is hundreds of names, and finding the right one means scrolling and squinting while your next client waits in the chair.
The AI Concierge changes how you find people. Instead of scrolling, you ask a question the way you would ask another stylist: 'who did I do balayage on in the spring?' It reads your own notes and calendar and hands back the right client, so the detail you needed is in front of you before you pick up the brush.
Why scrolling your client list slows you down
By your second year, your contact list is hundreds of clients deep, and the details that make you look good are buried inside it. You know you wrote down her formula. You just cannot find her while she sits in your chair asking if you remember what you did last time.
A list sorted by name is no help when your brain sorts by everything else: the client growing out a pixie, the one allergic to PPD, the regular who always refers her coworkers. Scrolling makes you hunt for a name you half remember, and every second of hunting happens in front of the client.
- The exact color formula you mixed last visit, lost in a note you cannot surface.
- The allergy you have to check before you touch a bowl of color.
- Who referred whom, so you never thank the right regular.
- The client you meant to win back, now three months gone.
Just ask, the way you would ask another stylist
The AI Concierge lets you search your own clients by talking to it in plain words. You do not pick filters or remember an exact name. You ask the question that is actually in your head, and it reads your notes and calendar to find the match.
Ask 'who wanted to go platinum before their wedding?' and it surfaces the bride you talked to last month. Ask 'which clients are allergic to PPD?' and you get the short list to protect. Ask 'who did I do balayage on in the spring?' and there they are, ready for a text about a refresh.
One question before every client sits down
The best time to use it is the two minutes before an appointment, while your last client checks out. One question turns a name on your schedule into a client you seem to remember perfectly.
- See who is next on your calendar or your booking app.
- Open the AI Concierge and ask about them by name, like 'what did we do for Maya last time?'
- Read back the formula, the tones she liked, and anything personal you noted.
- Greet her by picking up the exact conversation you left off, down to the kid starting school.
Nothing to scroll, nothing to memorize the night before. The client feels like a regular even if it has been six months, and that is what keeps her rebooking with you instead of shopping around.
It is only as sharp as the notes you keep
The Concierge answers from what you capture, so a ten-second note after each client is what makes it feel psychic. The moment a client leaves the chair, add a voice memo or a quick line while the details are fresh.
'Went two shades cooler, loved it, allergic to PPD so used the alternative, sister getting married in June and wants to be a guest, not a project.' That single note is now searchable three different ways the next time you ask.
- The formula and developer you used, so the next visit matches.
- Allergies and sensitivities, checked before you mix anything.
- Tones and looks they loved or hated, in their words.
- Life details worth remembering: the wedding, the new job, the kid.
Ask your calendar, not just your contacts
Because the Concierge reads your calendar too, you can ask about time, not just people. 'What did we do in March?' pulls up the appointment and the note attached to it, so a client who says 'do what you did last spring' gets exactly that.
It also finds the gaps. Ask 'who have I not seen since the holidays?' and you get a win-back list of regulars who drifted, each with the notes to write a text that sounds personal instead of like a mass blast.
One question, your whole chair
The same plain-language search works across your entire book, so the Concierge becomes the fastest way to act on the network you have already built.
- 'Who referred Chloe?' so you thank the regular who sent her in.
- 'Who wanted extensions?' so a fresh stock of hair goes to the right clients first.
- 'Who books color every six weeks?' so you fill a cancellation with one text.
- 'Who loves cool tones?' when you want to show off a new formula.
Your book stays yours when you switch salons or rent a booth, and the Concierge moves with it, so every question you can ask today you can still ask from your next chair.
